Essential Job Functions of a Tire Store Employee
Peerless Tyre stores sell/replace/install tires, sensors, wheels and accessories for automobiles, light trucks and recreational vehicles. Every Peerless Tyre store is staffed by a Store Manager, an Assistant Manager and one or
more Apprentices. Every employee is actively involved in the changing of tires. At Peerless, Apprentices are trained from Day One to advance to Store Manager.
The work area contains machinery (car lifts, tire changers, computerized spin balancers, and tire spreaders), tools (torque and lug wrenches, compressed air guns, and rubber mallets) and chemicals
(soaps, lubricating products, and rubber cement) for servicing tires. Most work is done outdoors on concrete work pads, in all types of weather.
TYPICAL WORK WEEK:
Store hours are 8:00 a.m. to 6:00 p.m. Monday-Friday and 8:00 a.m. to 3:00 p.m. on Saturdays. Stores are closed on Sunday. Stores remain open until the last customer of the day has been served, so staff frequently must stay later
than the posted closing time. A typical work week is 45 hours. Store Managers generally work as required to effectively open, run and close the store.
SAFETY EQUIPMENT REQUIRED:
Peerless will provide safety glasses. Employee must provide his/her own steel-toed boots.
Peerless will provide uniform shirts and/ or jackets to the employee at cost.
Employee must possess and retain a valid in-State driver’s license.
APTITUDE / COMPETENCE REQUIRED:
- Employee must be fluent in the English language as they must understand both written and verbal customer instructions and they must be able to read/write and operate English-based computer systems.
- Employee must possess the ability to learn and understand technical installation instructions as well as inventory labels.
- Employee must provide good customer service and be pleasant and clean in appearance.
- Employee should have basic math skills and the ability to count and keep track of inventory.
- Employee must have enough mechanical and physical ability to perform the following Job Functions.
- Diagnose a customer’s tire issue (repair or replace the tires).
- To replace tires:
- Drive the vehicle to the work area. Lift the vehicle with either a hydraulic lift or a portable floor jack.
- Remove the hub caps, loosen lug nuts and lift the tires from the vehicle.
- Roll or carry the tires to the work area, where each will manually be lifted onto the tire changer.
- Deflate the tire(s), break the bead(s) and unseat the tire from the wheel(s). Remove from the changer.
- Lift the new tire(s) onto the changer, seat and inflate it/them. Remove from the changer.
- Take the newly inflated tire(s) to the computerized spin balancer and lift onto the machine. Spin-balance the tire-and-wheel assembly by adding weights to the rim as indicated by the machine. Remove the tire from the balancer.
- Roll or carry the new tire to the vehicle. Lift it onto the hub, tighten the lug nuts and lower the vehicle to the ground.
- Do a final tightening with a torque wrench of all lug nuts to get them to the vehicle’s specifications.
- Drive the vehicle to a parking spot for return to the customer.
- Once employee moves up the career chain to Assistant Manager, will learn additional skills such as how to process a sale in the Point-of-Sale system and how to process various payment types. As employee advances to Manager,
will begin to learn skills such as how to close a sale, how to market your store, how to schedule staff to run the business and the administrative tasks necessary for legal and reporting compliance.
- Other job functions include:
Cleaning and routine maintenance of the equipment, shop, building and exterior.
Loading and unloading inventory from trucks or stacking or moving tires and supplies around the shop.
Neighborhood marketing, e.g. delivering Peerless fliers or catalogues.
PHYSICAL REQUIREMENTS OF THE JOB:
- Workdays are often 9 hours and require repeated and continual standing, walking, bending, stooping, squatting, crouching, kneeling, and pushing, pulling and/or lifting as much as 50 pounds (occasionally heavier).
- Employee uses his/her hands repetitively for firm grasping. Dexterity is needed to operate machinery and tools.
- Employee may be exposed to noise, vibration, dust and weather conditions.